It’s the busy time of year and most firms are head down focusing on breaking the back of the compliance workload before Christmas.
Things can get so busy that many partners may find themselves thinking there is not enough time to maintain a strategic and objective view of the practice. However, even ‘busy time’ presents proactive partners with opportunities.
Whilst we may be aiming for high-level, strategic work, we all know that every now and again a CEO has to get their hands dirty. This can happen for various and often unforeseeable reasons:
- embedding a new system – new practice software
- onboarding a new client or a one of client project; or
- covering when key people are away
The resulting immersion in the day-to-day can offer opportunities to review processes, and look for ways to create greater efficiency in the future.
Four Questions to focus on
Here are four questions to focus on when you next find yourself filling a team role:
- Are processes and systems working as well as they should?
– Whilst original systems may be improved by newer technologies, the processes for delivering them to clients can remain the same. The missed efficiencies are more obvious to outside people applying fresh eyes to the role.
- Are key people doing things they shouldn’t be doing?
– eg. As people develop skills and knowledge they become more capable. However they can often get caught up or even attached to the current tasks and not delegate where they could. As the outsider looking in, you have the front seat to see these activities and make delegation happen.
- Who is better suited doing these tasks?
– Remember, delegation is about utilising skills to add value to the business and achieving better profits – it’s not about dumping role responsibilities.
- How can we better service clients?
– Should you be adding more value to the jobs? We did this by adding an annual management report to all business clients, this became a key driver in securing more work from clients.?
When you take over someone else’s role, your fresh and objective viewpoint can make it easier to spot areas that are not adding bigger value to the overall business.
A free Premium Practice Clarity session gives you a strategic overview, even at the busiest time of the compliance year
I use my Premium Practice Clarity Sessions to build an initial, strategic overview of a firm. You can apply the questions I’ve provided above to get you started, but if you’re looking for guidance to go deeper, this session can give you a head start.
Right now you can book a free 10 minute Premium Practice Clarity session that will:
- Expand the vision of your own Premium Practice model;
- Examine the current situation in your practice, including current roadblocks; and
- Map out the next step towards your growth goals
To book your session, you can use the link below to view the available spots for this week, and secure one for yourself.
Leave your contact number, I’ll ring you at the assigned time and we can get started on building your own Premium Practice model.
[or copy and paste this link into your browser>> www.timetrade.com/book/6SWV1]
